[Tutorial] How to fix permission and user/group problem on CyberPanel.

qtwrk

Hi, today I got a case user uploaded files via SFTP , which caused permission and user group problem with PHP

so if files were uploaded by SFTP , or unzipped by SSH command , the files are owned by root:root , which PHP user will have permission issue.

so how do we fix it ?

1. prevent it happen , use file manager to upload and extract , you can use SFTP to upload ,and then use file manager to extract , that way won't have permission issue.

2. if files are already in place , and you want to fix this issue.

run
ls -l /home/your-domain/public_html

to check if the issue is indeed caused by permission and owner.

in this example , files are owned by root , which is a problem.

now find out the right user for them

ls -l /home

as you can see in screenshots , in this example , the site own of "test.cyberpanel.net" is named "testcyb" and in group "testcyb"

so now we can run this command to change the owner

chown -R testcyb:testcyb /home/your-domain/public_html

and remember repeat first step to double check if the owner is successfully changed

jetchirag

Another tip: Use su testcyb before unzipping or performing actions using SSH. It'll log you to user's ssh account and file permissions will also be under him!

qtwrk

@jetchirag said:
Another tip: Use su testcyb before unzipping or performing actions using SSH. It'll log you to user's ssh account and file permissions will also be under him!

lol , thansk , Linux experts XD

ricardofh

Will this be fixed in the next updates? I think this is a huge issue

usmannasir

@ricardofh said:
Will this be fixed in the next updates? I think this is a huge issue

This issue is addressed, there will be a one-click fix permission in Filemanager, a package will be available to upgrade/download soon.

ricardofh

Thanks @usmannasir! Will there be a litespeed optimization or something? for being litespeed site load a bit slow (compared to litespeed for cpanel for example)

usmannasir

Are you referring to control panel side or normal websites on the server?

ricardofh

null
Normal websites

usmannasir

Your filemanager issue is fixed: http://docs.cyberpanel.net/doku.php?id=change-log

cloudrider

@usmannasir

I recently installed cyberpanel on GCP as FTP is not working properly I used SFTP access by adding SSH key to cyberpanel & enabling root login.

But now I am unable to update WordPress plugins as their is some file permission issues, I am getting below message when I try to update plugins:

Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

I have tried to change file permission from file-manager but it's not working & any Idea how to resolve the issue.

cloudrider

I managed to fix the issue using the tutorial method when I switched to root user, before was getting stuck at [ ls -l /home ] command. GCP doesn't offer direct login as root.

Thanks.

gilsoninacio

I try install Mautic in cyberpanel, my VPS is GCP, but error see https://prnt.sc/scc2kf ... how to fix it? thank

urekcool

did not work in my case

frankpanduh

If you tried this and got operation not permitted.

"chown -R testcyb:testcyb /home/your-domain/public_html"

[note: testcyb is from the example above would be the user owner of that site]

Then try this:

"chattr -V -i -R /home/your-domain/public_html"
[To remove the invisible locks]

followed by

"chown -R testcyb:testcyb /home/your-domain/public_html"
[To give back permissions to your folder]

Then go to fix permissions in cyberpanel file manger and refresh/restart litespeed.

Might not be everyone's situation, but worked for me.
Hope this saves you a cup of coffee.

AsifSuhaib

@frankpanduh -> chattr -V -i -R /home/your-domain/public_html it worked like a charm for me... @qtwrk PLease add this line in case anyone faces any errors while chowning... "chattr -V -i -R /home/your-domain/public_html"