Unable to update to CyberPanel 1.8.3 on CentOS 7.6 (ImportError: No module named)

Just received the mail about the new version of CyberPanel.
I found the commands to update on the docs.
After try, I have an error message:
File "/usr/lib/python2.7/site-packages/requests/packages/", line 95, in load_module
raise ImportError("No module named '%s'" % (name,))
ImportError: No module named 'requests.packages.urllib3'
Full message can be seen here:
My hosting is on CentOS Linux release 7.6.1810 (Core).
Any idea?
Thank you in advance!


  • You can install urllib3 and try to upgrade again pip install urllib3
  • Hi, thanks for the command.
    I tried, it says that it's already installed. But with this command
    pip install urllib3 --upgrade
    it helped to upgrade this "component" and after that, it was possible to make the update.
    Ticket closed!
    Thank you and have a great day!
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