CyberHosting

Problem Deleting Child Domains After Upgrade

Provider: upCloud

Virtualization Type: KVM,

System: Centos 7.5

Installation option:

OLS or Enterprise?
Enterprise

Installing from official server or mirror server?
official


Replace JS/CSS files to JS Delivr?
no

Install Memcached extension for PHP?
yes

Install LiteSpeed Memcached?
yes

Install Memcached?
no

Install Redis extension for PHP?
yes

Install Redis?
yes


Problem:

After upgrading to 1.8.4 i can't delete domains or subdomains. They create but show 403 errors when visiting the website or subdomain (the ones that were created before the upgrade are OK) and when trying to delete the deleted message shows but they do not delete. I have tried this on 3 servers (one with a different provider and the same issue occurs).

I've also tried to re-run the upgrade on a few occasions.

Any help would be great

Comments

  • edited June 9
    cd /usr/local/CyberCP
    python manage.py makemigrations
    python manage.py migrate
    Can you run these successfully?
  • Thanks. Apologies, in the meantime I went down the route of a fresh install (I only had one domain with some sub domains on there).

    After doing this, I have a new problem which may or not be related.

    New domain and subdomains create and delete OK from the panel. But, the files do not.

    None of the subdomains work. The CyberPanel page shows but when it's deleted it shows a 403 error.

    Looking at the log files, it appears that despite having a subdomain, it looks only to the main domain for website.

    The error log shows:

    2019-06-10 18:16:41.136741 [INFO] Add #7 suffix handler [lsphp72]->[lsphp72].
    2019-06-10 18:16:41.136744 [INFO] Associate [lsphp73] with PHP handler [lsphp73].
    2019-06-10 18:16:41.136747 [INFO] Add #8 suffix handler [lsphp73]->[lsphp73].
    2019-06-10 18:16:41.136750 [INFO] [config:server:php] Try CloudLinux PHP selector handlers
    2019-06-10 18:16:41.136755 [INFO] Create PHP handler [phpsel] with PHP binary [/usr/local/bin/lsphp]
    2019-06-10 18:16:41.136761 [INFO] Add #9 suffix handler [phpsel]->[phpsel].
    2019-06-10 18:16:41.136785 [INFO] Default PHP handler is [lsphp5], path [/usr/local/lsws/fcgi-bin/lsphp5]
    2019-06-10 18:16:41.136792 [INFO] Add #10 suffix handler [php]->[lsphp5].
    2019-06-10 18:16:41.136795 [INFO] Add #11 suffix handler [php5]->[lsphp5].
    2019-06-10 18:16:41.136798 [INFO] Add #12 suffix handler [php53]->[lsphp53].
    2019-06-10 18:16:41.136805 [INFO] Add #13 suffix handler [php54]->[lsphp54].
    2019-06-10 18:16:41.136808 [INFO] Add #14 suffix handler [php55]->[lsphp55].
    2019-06-10 18:16:41.136810 [INFO] Add #15 suffix handler [php56]->[lsphp56].
    2019-06-10 18:16:41.136813 [INFO] Add #16 suffix handler [php70]->[lsphp70].
    2019-06-10 18:16:41.136815 [INFO] Add #17 suffix handler [php71]->[lsphp71].
    2019-06-10 18:16:41.136818 [INFO] Add #18 suffix handler [php72]->[lsphp72].
    2019-06-10 18:16:41.136820 [INFO] Add #19 suffix handler [php73]->[lsphp73].
    2019-06-10 18:16:41.136870 [INFO] [/usr/local/lsws/conf/httpd.conf:12] try to add listener: '*:80'.
    2019-06-10 18:16:41.136883 [INFO] [/usr/local/lsws/conf/httpd.conf:13] try to add listener: '[::]:80'.
    2019-06-10 18:16:41.136889 [INFO] [/usr/local/lsws/conf/httpd.conf:14] try to add listener: '*:443'.
    2019-06-10 18:16:41.136895 [INFO] [/usr/local/lsws/conf/httpd.conf:15] try to add listener: '[::]:443'.
    2019-06-10 18:16:41.137002 [INFO] Processing config file: /usr/local/lsws/conf/modsec.conf
    2019-06-10 18:16:41.137002 [INFO] Processing config file: /usr/local/lsws/conf/modsec.conf
    2019-06-10 18:16:41.137034 [INFO] Processing config directory: /usr/local/lsws/conf
    2019-06-10 18:16:41.137034 [INFO] Processing config directory: /usr/local/lsws/conf
    2019-06-10 18:16:41.137078 [ERROR] [/usr/local/lsws/conf/modsec.conf:19] Failed to get absolute path for [/usr/local/lsws/conf/rules.conf/(null)]!
    2019-06-10 18:16:41.137078 [ERROR] [/usr/local/lsws/conf/modsec.conf:19] Failed to get absolute path for [/usr/local/lsws/conf/rules.conf/(null)]!
    2019-06-10 18:16:41.137089 [INFO] Processing config file: /usr/local/lsws/conf/vhosts/revolutionlearning.com/vhost.conf
    2019-06-10 18:16:41.137089 [INFO] Processing config file: /usr/local/lsws/conf/vhosts/revolutionlearning.com/vhost.conf
    2019-06-10 18:16:41.137120 [INFO] Processing config file: /usr/local/lsws/conf/vhosts/tools.revolutionlearning.com/vhost.conf
    2019-06-10 18:16:41.137120 [INFO] Processing config file: /usr/local/lsws/conf/vhosts/tools.revolutionlearning.com/vhost.conf
    2019-06-10 18:16:41.146541 [ERROR] [/usr/local/lsws/conf/vhosts/tools.revolutionlearning.com/vhost.conf:29] Listener for _default_ is not available!
    2019-06-10 18:16:41.146541 [ERROR] [/usr/local/lsws/conf/vhosts/tools.revolutionlearning.com/vhost.conf:29] Listener for _default_ is not available!
    2019-06-10 18:16:41.146611 [INFO] [UDP:10.2.6.147:80] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146630 [INFO] [UDP:127.0.0.1:80] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146646 [INFO] [UDP:94.237.50.15:80] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146659 [INFO] [UDP:[::1]:80] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146673 [INFO] [UDP:[2a04:3541:1000:500:1cc3:46ff:fe14:8c0]:80] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146684 [INFO] [UDP:10.2.6.147:443] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146695 [INFO] [UDP:127.0.0.1:443] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146704 [INFO] [UDP:94.237.50.15:443] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146716 [INFO] [UDP:[::1]:443] initPacketsIn: allocated 100 packets
    2019-06-10 18:16:41.146726 [INFO] [UDP:[2a04:3541:1000:500:1cc3:46ff:fe14:8c0]:443] initPacketsIn: allocated 100 packets
    [Mon Jun 10 18:16:41 2019] [notice] Finish reading Apache configuration, server configured -- resuming normal operations
    2019-06-10 18:16:41.146992 [NOTICE] litespeed (7723) is ready
    2019-06-10 18:16:41.147239 [NOTICE] [AutoRestarter] new child process with pid=7726 is forked!
    2019-06-10 18:16:41.149102 [NOTICE] [Child: 7726] Setup swapping space...
    2019-06-10 18:16:41.149135 [NOTICE] [child: 7726] Successfully change current user to nobody
    2019-06-10 18:16:41.149140 [NOTICE] [Child: 7726] Core dump is enabled.
    2019-06-10 18:16:41.149225 [ALERT] [Child: 7726] LiteSpeed/5.3.5 Enterprise starts successfully!

    Seemingly, there is a problem with VHOSTS Listener

    Main log file shows

    [06-10-38-Mon-Jun-2019] [Errno 2] No such file or directory: '/home/tools.revolutionlearning.com' [Not able to remove virtual host directory from /home continuing..]
    [06-11-46-Mon-Jun-2019] [Errno 17] File exists: '/home/revolutionlearning.com/public_html/tools.revolutionlearning.com'329 [Not able to create directories for virtual host [createDirectoryForDomain]]

    Any ideas?

    The sub-domain would be tools.maindomain.com
  • edited June 11
    Try to add index.php or index.html in document root of child-domain and see it still does not work ?
  • The website deletition is not working at all for me.
  • this happend to me too
    i can't delete website and sub-child
  • i've tried this but error occure
  • this is my main log

    [08-47-42-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [08-47-59-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [08-48-20-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [09-01-03-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [09-01-09-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [09-02-15-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
    [09-07-14-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [Not able to remove virtual host configuration from main configuration file.]
    [09-36-45-Thu-Jun-2019] (1054, "Unknown column 'e_domains.childOwner_id' in 'field list'") [deleteDomain]
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