Unable to create custom 404 error page

hi, currently I am using cyber panel version 1.8 Build 3.
I have edited the .htaccess file and write "ErrorDocument 404 /404.html" but still the old default 404 page is showing. Even when I write "ErrorDocument 404 /$VH_ROOT/public_html/404.html" it still show the old default 404 page.
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