CyberHosting

1.9 Build 4 to 1.9 Build 4E error

After the release of version 4E, after updating, it creates the website. But it does not create the main directory. And the Wp installation is passing quickly.
Files seem to be missing in the file manager.
There are files in ftp.
How should I go about this?
https://prnt.sc/r66i2i
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