Unable to create full backup of data

marathiman

Unable to create full backup of data it showing reply as backup process killed without any error. Attached screenshot - https://prnt.sc/tgtnfm

Help me in this regard

marathiman

> @hennaboy said:
> Backup fails are common for the following
>
> missing symlinks
> files without the user permission

Permissions fixed but same error @hennaboy

marathiman

You checked for hidden items?
-- yes, no hidden things
Are these accounts setup on Cyberpanel or transferred?
-- transferred from cyberpanel before
Does the backup actually complete?
-- no

@hennaboy

marathiman

When backup comes to database it stops @hennaboy

Zalcig

I am having same issue for many websites too

[01.05.2021_02-00-50] Backup process killed. Error: 1358

Also cannot update cyberpanel from 2.0.2 to 2.0.3

2021-01-05 03:02:37 (6.55 MB/s) - ‘upgrade.py’ saved [88553/88553]

Traceback (most recent call last):
File "/usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/__init__.py", line 18, in <module>
from . import _mysql
ImportError: /usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/_mysql.cpython-36m-x86_64-linux-gnu.so: undefined symbol: SSL_get_error

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "upgrade.py", line 11, in <module>
import MySQLdb as mysql
File "/usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/__init__.py", line 24, in <module>
version_info, _mysql.version_info, _mysql.__file__
NameError: name '_mysql' is not defined

command failed, exiting...


Maybe its related