Unable to create full backup of data — CyberPanel - WebHosting Control Panel for OpenLiteSpeed

Unable to create full backup of data

Unable to create full backup of data it showing reply as backup process killed without any error. Attached screenshot - https://prnt.sc/tgtnfm

Help me in this regard


  • edited July 2020
    > @hennaboy said:
    > Backup fails are common for the following
    > missing symlinks
    > files without the user permission

    Permissions fixed but same error @hennaboy
  • You checked for hidden items?
    -- yes, no hidden things
    Are these accounts setup on Cyberpanel or transferred?
    -- transferred from cyberpanel before
    Does the backup actually complete?
    -- no

  • When backup comes to database it stops @hennaboy
  • edited January 5
    I am having same issue for many websites too

    [01.05.2021_02-00-50] Backup process killed. Error: 1358

    Also cannot update cyberpanel from 2.0.2 to 2.0.3

    2021-01-05 03:02:37 (6.55 MB/s) - ‘upgrade.py’ saved [88553/88553]

    Traceback (most recent call last):
    File "/usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/__init__.py", line 18, in <module>
    from . import _mysql
    ImportError: /usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/_mysql.cpython-36m-x86_64-linux-gnu.so: undefined symbol: SSL_get_error

    During handling of the above exception, another exception occurred:

    Traceback (most recent call last):
    File "upgrade.py", line 11, in <module>
    import MySQLdb as mysql
    File "/usr/local/CyberPanel/lib/python3.6/site-packages/MySQLdb/__init__.py", line 24, in <module>
    version_info, _mysql.version_info, _mysql.__file__
    NameError: name '_mysql' is not defined

    command failed, exiting...

    Maybe its related
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