Cannot edit or show DNS records on newly installed server — CyberPanel - WebHosting Control Panel for OpenLiteSpeed
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Cannot edit or show DNS records on newly installed server

Hi,
I just installed Cyber Panel on my VDS server. The installation worked smoothly, but there is an issue with DNS and nameservers. I just added new nameservers but I can't edit them and I can't even see it in the menu. If I try to add them once again it gives me an error "Nameserver already exist".

When I try to add a DNS zone it is the same. I think my issue is the same as here, but there is no solution too (https://stackoverflow.com/questions/63609432/records-not-showing-after-adding-nameserver-in-cyberpanel)

Thanks in advance

H.

Comments

  • I have the same problem in a new CyberPanel installation. DNS are not listed and I get the error "Cannot fetch records. Error message: Domains matching query does not exist"
  • Because during installation you choose minimal installation and that does not install DNS server.
  • > @usmannasir said:
    > Because during installation you choose minimal installation and that does not install DNS server.

    Ok, it’s good to know the source of the problem, even though I’m almost sure that I choose all the options that I saw available.
    I see PowerDNS enable as well.

    But, more important: how can it be fixed?
  • You have to install CyberPanel with DNS enabled.
  • Thank you, Usman.

    > @usmannasir said:
    > You have to install CyberPanel with DNS enabled.

    Does it mean that I need to clean the server and reinstall a fresh OS and CyberPanel with DNS enabled?

    Isn't there a way to install the DNS service only?

    Any documentation on this one would be appreciated.
  • Ok, I took the hard of work of deleting the whole server, reinstalling Ubuntu again and CyberPanel from scratch. I double checked that DNS was enabled (and it was the first time) and I still get the exact same error/problems.

    This is frustrating, I understand it is a free system, but without basic community support or documentation, it is pointless.
  • Did u already fix it?
    I have cyperpanel v2.1.1 Stable run on Centos 7
    I have same issue.
    The records available in database cyperpanel and tabel records, but not shown in https://myip:8090/dns/addDeleteDNSRecords
  • On my case, it was my mistake. I was using sub-domains, not domains, so the DNS zones were not showing for sub-domains, which makes sense.
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