I'm trying to run a back up before doing some upgrades. Everything seemed to be pretty straight forward. I started the backup process last night knowing it may take some time. I looked at the backup screen today and it was still just sitting there just as I had left it last night.
I'm following the steps exactly as they are outlined here - https://docs.cyberpanel.net/doku.php?id=backup-restore
I select the site, select the destination (only option is Home) and the page just sits there with the progress indicator moving (next to the "BACKUP WEBSITE" text) but nothing ever happens. I checked the path /home/websitedomain.com for a /backup directory and there is nothing. Nor is there a backup directory in the /home directory
It's as if nothing is being done, and I haven't been able to find any docs telling me how to check the progress of the backup.
Does the backup directory need to be created first? If not, wouldn't there at least be a directory folder showing up at some point.
Please advise ... Scott