Cannot not login to panel via port 8090 after 1.7.3 update — CyberPanel - WebHosting Control Panel for OpenLiteSpeed

Cannot not login to panel via port 8090 after 1.7.3 update

edited November 2018 in General Discussion
Hello Usman and the Cyberpanel team.

I recently upgrade from cyberpanel 1.7.1 to new 1.7.3 build with success.

After that while still logged in I could see the upgrade change and could access Cyberpanel as usual.

But while refreshing browser cache and re login back in I suddenly couldn’t login anymore from port 8090 and access the panel. Weird.

However I can still login to the console via port 7080 and connect to my website and access ftp login without issue. Just the panel is inaccessible past the login page.

I restarted server, litespeed, gunicorn etc…

But everytime I try to login back to my panel via 8090 I am redirected to login page.

Same thing if I try to access via another url like ip:8090/websites I am redirected to a blank login page.

When login in the page refreshes but redirect to the same login page. I just can’t get past login page.

The log/pass is good and haven’t been changed, because if I voluntary put a wrong pass I have a “bad pass notification”.

Please, what can I do to login back and manage my panel.

Thank you very much.


  • Try the default password "1234567"

    Or reset on terminal

    python /usr/local/CyberCP/plogical/ --password newpassword
  • @kaz050457 You are my saviour! Thank you so much!

    @usmannasir Why such things happen after update? If you can put it in the documentation it would be nice.

    I only remarked that after password reset you can't put back your old admin password, you must create a new one.
  • edited November 2018
    Also very weird stuff: when I recreate a new wordpress site if the new password contains any special character like % $ it is not accepted as before.... really strange
  • @usmannasir if in the future release there is a possibility to update from the panel directly or automatically would be more convenient.

    There is an issue when upgrading from previous version.

    I reinstalled a clean snapshot with cyberpanel 1.7.1 install.

    Updated to 1.7.3 again.

    Have exactly the same issue.

    Also now I cannot use password with special character to install any wordpress site.

    I did not do anything wrong and followed documentation carefully.

    Understand it is time consuming to go back and forth each upgrade.

    Now all I have to do is do a clean install directly to 1.7.3 or stick with 1.7.1.

    Please consider investing in this issue.

  • edited November 2018
    I am 100% sure there is an issue with passwords containing characters used in programming.

    Prior to 1.7.3 such passwords were accepted.

    I used a password generator to change the Cyberpanel admin password after upgrade and it didn't worked until I used password without such characters.

    Everytime everytime my pass contained characters like:

    `,$, ', ", &, [space], ,, ?, @, #, <, >, (, ), {, }, [, ], /, \

    for the admin and or wordpress site password, cyberpanel refused them with an error message like this:

    Same with website creation.

    It wasn't happening like that before in version 1.7.1

    Try for instance changing your admin password with this one:

    [email protected]`8\263"g95542:`{19\;1e"n59`}4Q

    It simply won't work.

    Try wih this one it will work:


    same for alphanumeric only pass:


    So knowing that my previous cyberpanel AND wordpress site used such passwords if think that's why I had this issue of login lock down and needed to reset my password after 1.7.3.

    Please @usmannasir#0021 can you confirm this, I am not crazy, there is an issue and even after doing a pristine fresh clean install of 1.7.3 the same problem occurs.

    Thank you.
  • You are right

    ;, &&, | and ... are not accepted as input because of them being used in OS command injection.
  • But this wasn't the case before 1.7.3 right?

    Because this creates lots of troubles as even my wp pass contained such characters...

    Anyway, I found a way to overcome this.

    Now I know... the hard way.

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