Please Help me sir, my file manager error. — CyberPanel - WebHosting Control Panel for OpenLiteSpeed

Please Help me sir, my file manager error.

edited November 2018 in Web Server
Hello sir I experienced some problems that I did not understand, and which I had never experienced before, I hope you can help me solve this problem.
I really love your products.

My problem is that I can't open my file manager as usual, only the spinner logo appears as shown below:

https://ibb.co/iAF3GK

can you tell me step by step to justify this problem.
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