Email marketing Html not working

With email marketing in cyber panel before they send a template I previewed it and it previewed fine, but when the email was actually sent it only shows the HTML code rather than actually rendering the code.

Hi have links here that show the Preview that was previewed inside panel and the email as it shows after being sent

Preview: https://imgur.com/K2IxIST
Email: https://imgur.com/oRecJZ5

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